News for 'customer experience'

Have Zomato, Swiggy finally figured out the right recipe?

Have Zomato, Swiggy finally figured out the right recipe?

Rediff.com22 Dec 2023

Something is cooking in online food delivery. After 15 years of grappling with the demands of the business - read cash burn - Gurugram-based Zomato reported its first profit in the first quarter of 2023-24 (FY24). Not satiated, it reported a profit in the following quarter as well: Of Rs 36 crore in the second quarter compared to Rs 2 crore in the first. A year ago, in the second quarter of FY23, it had reported a loss of Rs 251 crore.

RERA: Only 22% happy with grievance redressal system

RERA: Only 22% happy with grievance redressal system

Rediff.com28 Jul 2021

However, the report pointed out that the implementation of the grievance redressal process still has many gaps as "only 22 per cent of the consumers involved in a grievance redressal process were satisfied due to the uncertain timelines involved". The Real Estate (Regulation and Development) Act, 2016, was passed by Parliament in March 2016.

Why You Should Opt For Group Term Cover

Why You Should Opt For Group Term Cover

Rediff.com19 May 2023

Group term insurance is far more cost-effective than an individual cover.

Pictures That Best Capture 2023's Hindi Cinema

Pictures That Best Capture 2023's Hindi Cinema

Rediff.com29 Dec 2023

From moments that felt long time in the coming to swashbuckling statements that could be interpreted in more ways than one, there are some that fanned our nostalgia, some made our jaws drop (or stomachs churn), some hit too close home, still others left us with a lingering sense of guilt. Sukanya Verma picks cinematic imagery that stood out in 2023.

The Coming Corporate Battles In 2023

The Coming Corporate Battles In 2023

Rediff.com11 Jan 2023

India Inc is gearing up for a slugfest this year and from tech to paints, new battlegrounds are emerging, observes Indrajit Gupta, co-founder, Founding Fuel.

5G: Beta programme for Apple devices rolled out

5G: Beta programme for Apple devices rolled out

Rediff.com13 Nov 2022

Apple Inc has rolled out a beta programme to enable 5G on Apple devices as the upgrade lets users try out pre-release software. This software upgrade enables 5G access on Apple devices, as and when service providers Jio, Airtel and Vodafone enable 5G network access, sources said. Apple users have to enrol for the beta programme on the website, install a profile and download the software.

Maruti bets big on Nexa in quest for premium market dominance

Maruti bets big on Nexa in quest for premium market dominance

Rediff.com25 Mar 2022

Seven years after it announced Nexa, there's no mistaking the seriousness with which Maruti wants the segment to grow, says Pavan Lall.

DGCA begins probe after IndiGo crew, passenger fight mid-air over meals

DGCA begins probe after IndiGo crew, passenger fight mid-air over meals

Rediff.com22 Dec 2022

A video clip of the heated exchange onboard the flight on December 16 was shared on social media on Wednesday.

Walmart not keen to open retail stores in India

Walmart not keen to open retail stores in India

Rediff.com11 Mar 2022

American retail giant Walmart is not keen on opening direct-to-consumer physical stores in India, but will focus on growing its acquisitions - online marketplace Flipkart and payments major PhonePe, a top official said on Friday. It can be noted that the company acquired Flipkart and PhonePe in a $16 billion deal a few years back. "We've got an omnichannel strategy that includes both of those components.

For Tata Sons, Air India is a passion and a national mission: Chandrasekaran

For Tata Sons, Air India is a passion and a national mission: Chandrasekaran

Rediff.com10 Aug 2023

Tata Sons chairman N Chandrasekaran on Thursday said the best of artificial intelligence and machine learning will be deployed at Air India and emphasised that the airline is not just another business for the group but a passion and a national mission. As Tata Group steers the transformation of loss-making Air India since taking control in January last year, Chandrasekaran said that he most of the time receives "caring criticism" about the airline that also further strengthens the commitment. Speaking at an event in the national capital where Air India's new brand identity and aircraft livery were unveiled, he said the focus is on upgrading all human resources aspects in the airline.

How Women's participation in startup has increased

How Women's participation in startup has increased

Rediff.com7 Nov 2023

Women account for 35 per cent of the 860,000 people employed in startups in 2022, compared to 19 per cent in the corporate sector.

How retailers can redefine shopping experience

How retailers can redefine shopping experience

Rediff.com13 May 2013

In today's digital age, companies need to build an integrated communication strategy to stay ahead of the game.

Interim Budget: No, Just A True Vote On Account!

Interim Budget: No, Just A True Vote On Account!

Rediff.com1 Feb 2024

She has shown shrewdness, sensitivity, and courage. All of these will be needed in ample quantities for the real challenge that will emerge after the elections, notes Shreekant Sambrani.

Air India flyers, staff spar over flight delay at Delhi airport

Air India flyers, staff spar over flight delay at Delhi airport

Rediff.com22 Feb 2023

A passenger on board the Delhi-Mumbai flight told ANI that the flight AI-805 was delayed from its original schedule of 8 pm to 10.40 pm first then 11.35 pm then 12.30 am and then finally it took off at 1.48 am from Terminal 3 of the airport in Delhi.

The flip side of oil companies' digital drive

The flip side of oil companies' digital drive

Rediff.com4 Jun 2020

OMCs' Digital India move is likely to have an impact on more than 80.3 million Pradhan Mantri Ujjwala Yojana consumers, majority of whom are not exposed to digital transact.

Indian iPhone users may get to use 5G services from next week

Indian iPhone users may get to use 5G services from next week

Rediff.com3 Nov 2022

The users of 5G-enabled Apple iPhones will be able to try 5G telecom services - wherever available publicly in the country - from next week, both on standalone (Reliance Jio) and non-standalone networks (Bharti Airtel). Airtel and Jio customers who download the iOS 16 Beta software update as part of its 'Apple Beta Software Program' can try the service and send their feedback to the company. The final updated software will become available sometime in December.

Malls suffer around Rs 3,000 cr loss due to lockdowns

Malls suffer around Rs 3,000 cr loss due to lockdowns

Rediff.com28 May 2021

Mall owners have incurred a loss of around Rs 3,000 crore during the ongoing second wave of the COVID-19 pandemic over the last eight weeks due to lockdowns and restrictions imposed by various states across the country. In the wake of the second pandemic wave, around 25 per cent of the business of the retail side across categories has been lost and this is going to impact the mall owners as well, according to Shopping Centres Association of India (SCAI) Chairman Mukesh Kumar. However, mall owners would go ahead and complete their under-construction projects as they anticipate demands for commercial and office space once the pandemic recedes, the SCAI said.

WhiteHat Jr founder Karan Bajaj quits

WhiteHat Jr founder Karan Bajaj quits

Rediff.com4 Aug 2021

Karan Bajaj, founder of WhiteHat Jr, on Wednesday announced his exit from the company, a year after the coding platform was acquired by edtech giant Byju's. Trupti Mukker, who was the head of customer experience and delivery, will now lead the organisation. In a post on LinkedIn, Bajaj shared the announcement of his departure from a company he founded in 2018.

HP to pamper women with sleek laptops

HP to pamper women with sleek laptops

Rediff.com6 Mar 2008

Global information technology giant Hewlett-Packard (HP) is set to launch its special lines of products, targeting women and the youth in India.

The world's top 10 beach escapes

The world's top 10 beach escapes

Rediff.com31 Mar 2010

Here is a list of the world's best beaches, compiled on the basis of customer experience and popularity as destination getaways.

Google unveils a slate of AI tools for Indian developers

Google unveils a slate of AI tools for Indian developers

Rediff.com29 Jun 2023

Google unveiled on Wednesday a slate of artificial intelligence (AI) tools and technologies for Indian developers at its first I/O Connect event for India, being held in Bengaluru. The company made accessible for Indian developers its faster, more accurate large language AI model accessible through PaLM API, Makersuite, as well as features on Google Cloud's Vertex AI. Google Cloud officially launched a new initiative in collaboration with Open Network for Digital Commerce (ONDC), under the Department for Promotion of Industry and Internal Trade, to help sellers build and scale commerce platforms across the country.

Airtel's Rs 25,000-crore rights issue to open on May 3

Airtel's Rs 25,000-crore rights issue to open on May 3

Rediff.com19 Apr 2019

The company said the capital infusion will help it continue investments in future roll-outs to build large network capacity and create content and technology partnerships

Tokenisation to interest rates: All about RBI's new credit card rules

Tokenisation to interest rates: All about RBI's new credit card rules

Rediff.com11 Oct 2022

The Reserve Bank of India's (RBI) new rules for credit and debit cards came into effect from October 1. These include tokenisation, one-time password (OTP) for activation after 30 days, written permission for enhancement of credit limit, and greater clarity on interest calculation.

'My wife is dating a married man. What do I do?'

'My wife is dating a married man. What do I do?'

Rediff.com29 Nov 2023

rediffGURU Kanchan Rai, founder Let Us Talk, offers advice on how to navigate problems in a relationship.

How Amazon plans to take on its contenders

How Amazon plans to take on its contenders

Rediff.com5 Jun 2015

Amazon has built the largest store in India with 22 million products.

'Indian manufacturers are making good-quality EVs'

'Indian manufacturers are making good-quality EVs'

Rediff.com29 Jul 2023

'I'm very much against petrol and diesel....'' 'I travel in an electric car.' 'I have had a really good experience with it.'

Vivad Se Vishwas-2: Govt to bring another dispute resolution scheme

Vivad Se Vishwas-2: Govt to bring another dispute resolution scheme

Rediff.com1 Feb 2023

The Vivad Se Vishwas scheme provides for settlement of disputed tax, disputed interests, disputed penalty or disputed fees in relation to an assessment or reassessment order on payment of 100 per cent of the disputed tax and 25 per cent of the disputed penalty or interest or fee.

Mukesh Ambani's Reliance Retail picks 25.8% pie in Dunzo

Mukesh Ambani's Reliance Retail picks 25.8% pie in Dunzo

Rediff.com6 Jan 2022

Reliance Retail has bought a 25.8 per cent stake in Dunzo, India's leading quick commerce player, for $200 million (around Rs 1,488 crore) as it looks to expand its presence in online grocery delivery business. Dunzo has raised $240 million (about Rs 1,787 crore) in its latest funding round that was led by Reliance Retail Ventures Ltd (RRVL) - the retail arm of Reliance Industries, the two firms said in a statement. Existing investors Lightbox, Lightrock, 3L Capital and Alteria Capital also participated in the funding round.

Why Good Credit History Is Important

Why Good Credit History Is Important

Rediff.com28 Aug 2023

'Building a credit history is a gradual process that requires at least 6-12 months of consistent credit activity.'

Affordability, user experience to rule smartphone market in 2015

Affordability, user experience to rule smartphone market in 2015

Rediff.com30 Dec 2014

Budget smartphones will rule the market in 2015.

Tell us: Should Test cricket continue to be a five-day affair?

Tell us: Should Test cricket continue to be a five-day affair?

Rediff.com5 Oct 2017

MCC chief executive Guy Lavender has said even though there are reasons to consider four-day Tests, retaining five-day Tests make sense "from a cricketing perspective".

Lockheed Martin proposes custom-built fighter jets to be made in India

Lockheed Martin proposes custom-built fighter jets to be made in India

Rediff.com20 Jan 2018

Noting that the India-specific fighter on offer and its programme's size, scope and success will enable Indian industry to take advantage of unprecedented manufacturing, upgrade and sustainment opportunities well into the future, Lall said the platform will give Indian industry a unique opportunity to become a part of the world's largest fighter aircraft ecosystem.

Dell to make all products in India soon

Dell to make all products in India soon

Rediff.com17 Nov 2006

Dell on Friday said that it will begin manufacturing all of its products including desktops, laptops and computer peripherals in India by the second half of 2007.

Bombay Dyeing to revamp its retail outlets

Bombay Dyeing to revamp its retail outlets

Rediff.com15 Sep 2007

Textile maker Bombay Dyeing is going in for a major retail makeover through a range of new-look stores this financial year, with an investment of close to Rs 60 crore (Rs 600 million) over the next three years.

'Every airport in India is on our radar'

'Every airport in India is on our radar'

Rediff.com4 Mar 2023

'Domestic will remain very much the core of what IndiGo is.' 'But the emphasis in our next growth phase is going to be on the international side.'

10 ways train travel will be a pleasant experience

10 ways train travel will be a pleasant experience

Rediff.com25 Feb 2016

Railway Minister Suresh Prabhu said that the common people have always been the focus of all initiatives by the Indian Railways.

Tech spend in 2021 to be better than last 2 years: Nasscom survey

Tech spend in 2021 to be better than last 2 years: Nasscom survey

Rediff.com24 Mar 2021

With the economy gaining pace and large deals back on the table, chief executive officers (CEOs) of tech companies believe global tech spending will witness growth this year. According to CEO Survey by Nasscom, about 71 per cent chief executives expect global spend to grow over 4 per cent. The figure is significantly higher than the previous two years - 41 per cent and 59 per cent in 2019 and 2020, respectively. The survey also said the recovery in global tech spending will be led by the digital segment.

Outbound travel picks up, India remains top source for several countries

Outbound travel picks up, India remains top source for several countries

Rediff.com9 Jan 2023

Travel from India increased significantly after resumption of direct flights in March, Turkiye Tourism Board said, with destination weddings contributing to arrivals

Secret behind Swiggy's meteoric rise

Secret behind Swiggy's meteoric rise

Rediff.com6 Jun 2019

With razor-sharp focus on deliveries and customer experience, powered by strong in-house technology built ground-up, Swiggy is emerging as the food ordering platform of choice.

Samsung gets Rs 1,400-cr Galaxy S23 orders on Day 1 of pre-booking

Samsung gets Rs 1,400-cr Galaxy S23 orders on Day 1 of pre-booking

Rediff.com6 Feb 2023

Electronics major Samsung has received orders for around 1.4 lakh units of its premium smartphone Galaxy S23 worth a total of Rs 1,400 crore on the first day of its pre-booking for the device, a senior company official has claimed. Samsung India, Senior Vice President for Mobile Business, Raju Pullan told PTI that the pre-booking for Samsung Galaxy S23 is almost twofold compared to the previous version of the smartphone Galaxy S22. "We have clocked almost 1.4 lakh units as pre-book in the first 24 hours and this is almost two times of Galaxy S22.